VELXTech Frequently Asked Questions
Where can I purchase VELXTech products?
Directly through Essential Device Company, please contact us via email or phone to begin your order.
How safe are your batteries?
Each of our batteries include 6 safety protections: Child Proof Button, Over-heat production, Short circuit protection, Open circuit protection, 10s overtime protection, Low power protection. Each of these protections are implemented for safety and prevention.
How long before my vaporizer will shut off during use?
While inhaling our power supplies allow for a 10 second inhale. If you battery is on and not being used, it will automatically shut off after 10 minutes.